Ask us about our seminars – or ask one of our clients! We’ve been conducting on-site seminars for our clients for quite some time now, and the reviews are great.

We will prepare and deliver a tailored seminar for your practice, and we will share industry best practices and strategies on the topics of:

• Gathering patient information on new and returning patients at the reception desk
• Financial responsibility language
• Payment collection at time of service
• Negotiating payment schedules
• Special guidelines for self-pay patients
• Medical office department coordination
• Dealing with difficult patients
• Understanding payment delay tactics
• Patient billing disputes
• Collection agency practices – what agencies can and can’t do and say
• Preparing accounts for collection